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שלום צוות,

Can you please check screenshot for below url?

https://www.liverpool.com.mx/tienda/pdp/multifuncional-hp-modelo-smart-tank-530,-tanque-de-tinta-a-color,-wifi/usb,-botellas-de-tinta-negro/color/1091438077 

I'm not getting full page screenshot, when we are getting bottom of the page then Top section is not capturing.

I have tried a lot if you can provide me a solution ASAP then it would be really helpfull.

תודה,

גובינד סינג

Asked by anonymous on the 16th of October 2020

היי גובינד,

You should just need to specify a delay to allow the contents to load. I used a 10000ms delay and it worked fine.

בברכה

נענה על ידי GrabzIt תמיכה ב -16 באוקטובר 2020

שלום צוות,

I have used below Properties.

options.BrowserHeight = -1
options.BrowserWidth = -1
options.OutputWidth = -1
options.OutputHeight = -1
options.Delay = 10000

Using that i'm getting Top portion but not getting Full page(Footer still missing).

תודה,

גובינד סינג

Answered by anonymous on the 16th of October 2020

A longer delay captures the bottom I used 30000ms.

נענה על ידי GrabzIt תמיכה ב -16 באוקטובר 2020

I have used 30000ms but still the same issue.

Are you sure you are getting full page screenshot?

This is very urgent from our side so can you please check and get back to me ASAP?

also which programming you are using?

I'm using .net Technology with VB and C#.

Dim GrabzIt As GrabzItClient = New GrabzItClient(Application key, secreat key)
Dim options As ImageOptions = New ImageOptions()
options.BrowserHeight = -1
options.BrowserWidth = -1
options.OutputWidth = -1
options.OutputHeight = -1
options.Delay = 30000
GrabzIt.URLToImage("https://www.liverpool.com.mx/tienda/pdp/multifuncional-hp-modelo-smart-tank-530,-tanque-de-tinta-a-color,-wifi/usb,-botellas-de-tinta-negro/color/1091438077", options)
GrabzIt.SaveTo(screenshotpath)

Answered by anonymous on the 16th of October 2020

It won't matter what language you use as it all talks to the same API. You shouldn't set the BrowserWidth to -1. This will give you the default width, perhaps set it to something larger like 1200.

Anyway we have included a smarter scrolling technique as part of our latest release, which we have just pushed. So it should now work for you.

נענה על ידי GrabzIt תמיכה ב -16 באוקטובר 2020